Job Summary

If you want to take your love of computers to the next level in a fast-paced and challenging environment, we would love to have you join our team of talented system administrators. You will get the chance to work with multiple platforms and use your skills to influence our IT structure. We encourage creative and innovative solutions and give our employees plenty of opportunities to challenge themselves and take on a variety of projects. You will have the satisfaction of resolving complex issues and taking responsibility for maintaining large databases. If you are ready to use your expertise and education in a unique and fulfilling environment, we are ready to reward your hard work with a competitive salary and benefits package.


Job Responsibilities

•   Interface directly with the help desk and IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
•   Provide immediate, direct customer support and troubleshooting help to end users through email, telephone and personal communication.
•   Manage, deploy and configure hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.
•   Perform daily system monitoring and backup procedures to ensure data security, availability and integrity of required resources, and proper recording of application logs and reviews.

Job Skills & Qualifications


Required

•   Bachelor's in computer science or related field plus minimum three years' experience in system administration

•   Expert-level proficiency in a minimum of two unique operating systems

•   Strong skills in minimum one scripting language

•   Ability to work independently and collaborate with peers as needed


Preferred

•   Experience with data center operations

•   Strong oral and written communications skills