Position Summary

DispatchHealth is looking for a Community Engagement Manager/Provider Relations to join our high-growth team of innovative and dynamic individuals. The Community Engagement Manager is an integral player in the growth and development of the Springfield, MA market. You will be responsible for growing and owning strategic healthcare partner relationships.

Key Responsibilities:

• Sales/Business development – Develop, support and grow existing and new business partnerships by driving adoption of the DispatchHealth model through strategic outreach, engagement activities, education, process improvement and reporting. You will work with a senior communities, home health agencies, provider groups, health systems, and more.
• Account management - Work to increase adoption and strengthen partnerships through continual partner engagement. Be the main point of contact when partner questions or issues arise and provide timely service recovery when necessary.
• Marketing strategy – Work with our corporate marketing team to build strategic marketing plans that help build trust, increase engagement and build loyalty within the market.
• Analytics – Work with our corporate business intelligence team to analyze company and partner specific metrics and build internal and external reports. Continually find ways to improve upon metrics through testing and creating new initiatives.
• Events and event planning – Attend and be a voice at healthcare industry events to increase awareness and ultimate adoption of our new technology driven healthcare delivery platform

About Us

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

For more information about this position please visit our job posting at Careers at DispatchHealth